SHIPPING & DELIVERY
Delivery Terms
How Deliveries are made and to where
Signature Gifts Inc will deliver the products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address.
Heavier more expensive items such as the newspaper books are normally sent via a “trackable” service and urgent deliveries are always “trackable”.
We cannot deliver to PO boxes if your delivery is via our courier service.
The status of any order can be checked at www.signature-gifts.com/wheresmyorder/
Delivery Lead Times
Order to delivery is dependent on the item chosen and relevant zip code. At peak times, such as Christmas, deliveries may take a few days longer. For US/Canada orders (only), there is an Express Delivery option. This option prioritizes your order to the top of the queue, and is dispatched using a faster courier service.
Delivery Issues
In the unlikely event you or your customers do not receive products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Inc shall have no liability to you unless you notify Signature Gifts Inc by email at [email protected] of the problem within 40 days of the date on which you ordered the products.
Unless you have cancelled your order prior to delivery, you will become the owner of the products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Inc will not be liable for any loss, damage or destruction to the products except insofar as it arises from an inherent defect in any of the products.
Delivery Restrictions
Please be aware that our licensed books such as Disney cannot be sold outside of the USA and Canada. Our other non-licensed titles have no such restrictions.
