All Natural Bergamot Shampoo Bar For All Hair

Shipping & Returns Policy

Shipping Policy

Orders are shipped out in 1-3 business days from when we receive the order. Orders placed on a Friday will ship out the following Monday. Transit time takes 2-7 business days depending on the postal zone.

Shipping Material

We try our best to ship completely plastic-free!

Our cardboard boxes are made of post-consumer recycled material. For stuffing to protect items in transit, we typically use reused paper stuffing that we get from larger shipments or recycled paper stuffing. All of our packagings is recyclable, and we use recyclable and compostable packing tape and packing labels.

At times, we will use biodegradable packing peanuts that we repurpose from larger shipments. These are compostable.

Returns

In light of our values of mindful consumerism and minimizing our carbon footprint, we do not offer returns. All sales are final, barring defective or damaged products. In the case an item is not in its original condition, is damaged, or missing parts for reasons outside our control, please email us with your order number and a description of the issue within 3 days of your order to request a refund or replacement. Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 20 days.

If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it takes for your exchanged product to reach you may vary.

Refunds may take some time to process, so we appreciate your patience. If you do not see your refund go through, please contact your bank.