SHIPPING & DELIVERY
SHIPPING & DELIVERY
Carriers Used
Shipped from Long Island NY within 4-5 days of placing order
US Standard (light and heavy) = books and calendars we send via DHL BPM (Bound Printed Material). This is a non-signed for but tracked service to your door. All non-bound printed product (e.g. original newspapers) is sent via DHL Parcel. This is not a trackable service (2-8 days)
Canada Standard (light and heavy) = DHL GlobalMail Packet Plus (4-8 days)
Shipped direct from UK Factory within 3-4 days of placing order
US & Canada Urgent (light and heavy) = for all products, we send direct from our factory in the UK on a Fed Ex International Next Day Service. This is fully signed for and tracked service (1-2 days)
ROW (light and heavy) = UPS International Priority (5-14 days)
Delivery Terms
How Deliveries are made and to where
Signature Gifts Inc will deliver the products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address.
Heavier more expensive items such as the newspaper books are normally sent via a “trackable” service and urgent deliveries are always “trackable”.
We cannot deliver to PO boxes if your delivery is via our courier service.
The status of any order can be checked at www.signature-gifts.com/wheresmyorder/
Delivery Issues
In the unlikely event you or your customers do not receive products ordered by you within 28 days of the date on which you ordered them; Signature Gifts Inc shall have no liability to you unless you notify Signature Gifts Inc by email at [email protected] of the problem within 40 days of the date on which you ordered the products.
Unless you have cancelled your order prior to delivery, you will become the owner of the products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts Inc will not be liable for any loss, damage or destruction to the products except insofar as it arises from an inherent defect in any of the products.
Delivery Restrictions
Please be aware that our licensed books such as Disney cannot be sold outside of the USA and Canada. Our other non-licensed titles have no such restrictions
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